Privacy Policy

Jaded Ember Entertainment respects your privacy. This Privacy Policy explains what information may be collected when you visit jadedember.com, how we use it, and the choices available to you.

Information We Collect

When you use our contact form, we collect the information you choose to provide, including your name, email address, subject, and message.

Our website hosting and security providers may automatically process standard technical information, such as your IP address, browser and device type, pages visited, referring page, and the date and time of your visit. This information is generally used to operate, secure, and troubleshoot the website.

How We Use Information

We may use the information we receive to respond to inquiries, maintain business correspondence, operate and protect the website, prevent spam or abuse, and comply with applicable legal obligations. We do not use contact-form information for marketing unless you have separately agreed to receive those communications.

Contact Form Processing

Our contact form is processed by FormSubmit, a third-party form delivery service. Information submitted through the form is transmitted to FormSubmit and delivered to our email inbox. FormSubmit states that it may retain form submissions for up to 30 days. Its handling of that information is governed by the FormSubmit Privacy Policy.

Cookies and Tracking

Jaded Ember Entertainment does not currently use advertising cookies or tools designed to track visitors across unrelated websites. Our hosting, security, or form-processing providers may use essential technologies or server logs as needed to provide and protect their services.

How We Share Information

We do not sell or rent your personal information. We may share information with service providers that help us host the website, process contact-form submissions, deliver email, or maintain security. We may also disclose information when reasonably necessary to comply with law, protect our rights or the safety of others, investigate misuse, or complete a business transfer.

Data Retention

We may retain inquiries and related correspondence for as long as reasonably necessary to respond, maintain appropriate business records, resolve disputes, and meet legal obligations. Our service providers may retain information according to their own policies.

Data Security

We use reasonable measures intended to protect the information under our control. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Third-Party Links

This website may link to artist websites, streaming platforms, social networks, and other third-party services. Their privacy practices are governed by their own policies, and Jaded Ember Entertainment is not responsible for those practices.

Your Choices

You may contact us to ask about personal information you have submitted, or to request that it be corrected or deleted. We may need to verify your identity before completing a request, and some information may be retained when permitted or required by law.

Changes to This Policy

We may update this Privacy Policy as our website or practices change. The effective date at the top of this page will show when the policy was most recently revised.

Contact Us

Questions about this Privacy Policy may be sent to contact@jadedember.com.